Video Links not displaying properly on page

Greetings!

I am trying to add a video to one of my hero sections using a link and the video is not displaying properly. I have checked the link and it works properly in the browser. I have also tried multiple other links and the display shows the same each time. I can upload videos and they display properly, but in this case I want to use a video that is stored on a different server.

Thanks in advance for the assist!

Hello Hands_On_Music,

Thank you for sending the screenshot and details. We tested the video embedding functionality using links from YouTube, and it works properly. Could you please provide us with the specific links you attempted to use that didn’t display correctly? Knowing the source of the links will help us better diagnose the issue. Please share the links so we can conduct further tests on our end.

Best regards,
Vzy Team

Hi Christopher, I have the same problem like Hands_On_Music.
The videolink I added in my hero sections does not only show the video, but the whole website. I also checked the link in the browser and it workes properly there.
The link I added is
Embed.
Same mistake occures with my SMS-iT Viedeoads-link.
But in another hero section it works properly with this link
Synthesia - Alex & Matt - komplett on Vimeo.
Please help!

Hi dozentenpool24,

Thank you for reaching out. We will review the issue with the videolinks in your hero sections and update you as soon as possible.

Best regards,
Vzy Team

Hi dozentenpool24,

The video in this link Embed that you added in your hero section shows the whole website because, right now, Vzy does not embed videos from vidpowr.net, and your video is uploaded on this site.

This link Synthesia - Alex & Matt - komplett on Vimeo works perfectly because your video is uploaded on Vimeo. Sites like Vimeo and YouTube are popular video-sharing platforms, so linking and sharing from those sites works seamlessly.

We will review vidpowr.net and decide if we should enable linking from there. For now, you can use YouTube and Vimeo to upload your videos and link them to Vzy.

Best regards,
Vzy Team

Hi Christopher,

thanks for your reply. Waht about videos, which are uploaded on SMS-iT Videoads?

Best regards!

Hello dozentenpool24,

You’re welcome! For videos uploaded on SMS-iT Videoads, please find the link to the video you’d like us to review and update you on. You can share the video link here, and we’ll take a look.

Best regards,
Vzy Team

Hi Christopher,

here’s the link https://videoads.smsit.ai/render/JRJ0KKYGM5.
Best regards!

Hi dozentenpool24,

Vzy does not embed videos from https://videoads.smsit.ai/render/JRJ0KKYGM5

We will review https://videoads.smsit.ai/render/JRJ0KKYGM5 and decide if we should enable linking from there. For now, you can use YouTube and Vimeo to upload your videos and link them to Vzy.

Best regards,
Vzy Team