HELP! The Website in VZY does not match the website when PUBLISH

Help
1

Help!! For thebizreview.com for some reason the Publish version online does not match what is in VZY. This is the first time something like this has happened. This was working fine earlier today. Can you please fix or let me know what to do. THANK YOU

2

To clarify. I want thebizreview.com to look like what it looks like in VZY to Publish. Thank you!

3

Yeah I am having the same issue currently, it seems to have started happening somewhere in the last 10 hours. @vzyteam please do let us know what is happening behind the scenes.

4

Hi Mark,

Thanks for reaching out, and sorry about the confusion here. That definitely shouldn’t be happening.

Could you please share a screen recording showing what you’re seeing in the Vzy editor versus the published site? That will help us understand exactly what’s going on so we can look into it and fix it for you.

Looking forward to your reply, and we’ll get this sorted.

5

Hi Mark,

Thanks for clarifying. To help us understand this better, could you please share a screen recording showing how the site looks in Vzy compared to how it appears when published?

Once we see that, we’ll be able to review it properly and get back to you with next steps.

Looking forward to your reply.

6

Hello Clarence,

Thanks for flagging this — we understand how frustrating this can be.

When the published site doesn’t match what you see in the Vzy editor, it’s usually related to caching or a publish sync issue, and we’d like to take a closer look on our end.

To help us investigate properly, please share a screen recording showing how the site looks in the Vzy editor vs how it appears when published

Once we have those, we’ll review what’s happening behind the scenes and update you as quickly as possible.

Appreciate your patience, and we’ll get this sorted.

7

Hi Mark and Clarence,

Thanks for flagging this — we’ll take a closer look.

Could you please add dev@vzy.co as a collaborator on your site so we can inspect it directly?

You can do this by going to Settings → Site → Add collaborator.

Once that’s done, let us know and we’ll review what’s happening behind the scenes.

Thanks!

8

Christopher,

This is what thebizreview.com and ghostwriterworks.com looks like in VZY This is correct. You will see in your browser only part of the websites were uploaded. SEE ATTACHED

I really need this fixed ASAP. It is just the websites that were updated and published a few days ago.

9

Hi Mark,

Please add dev@vzy.co as a collaborator to your site.

To do this, go to settings, then site to add a collaborator.

Looking forward to your reply.

10

Hi Mark,

We have updated your site, and it has been restored.

For now, please hold off on publishing any changes. We’re still working on a fix on our end, and once everything is fully stable, we’ll let you know right away so you can publish safely.

Thanks so much for your patience.