Moving Subscription to another account

Help
1

I made an error of subscribing to an email address instead of my other email address. Please can I have the subscription moved to the latter? I own both email addresses

2

Hi Oluwaseun,

Thanks for letting us know about the email mix-up.

We can certainly move the subscription over for you. This will be done.

We’ll let you know once it’s complete.

Thanks

3

Hello, the issue has not yet been resolved.

4

Hello Oluwaseun,

Thanks for following up. Yes, we’re aware of this and have received your emails. We’ve responded and are still reviewing the account details on our end.

We’ll update you as soon as the review is complete. Thanks for your patience, we’ll get this sorted.