Hello, paid for the basic annual plan yet I’m stuck in free mode and can’t publish
Hello Ran,
Please share your website URL and payment receipt so we can review this and update you. Once we confirm your site and plan, we’ll ensure your access is correctly activated.
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Hello Ran,
You’re all set now. The subscription issue has been resolved and your account is active. You can now publish pages without any problem. Let us know if you need further help!
Hello Chris,
We’ve noticed that the drop-down function on accordions do not work when the site is published. ( The interaction works well in the editor but fails to execute after publishing)
Hello Ran,
Please share your website URL and screen recording so we can review this and update you.
https://www.healingtvglobal.com
I’d like to know if it’s possible to connect a new domain name to our VZY hosting. Is it possible to disconnect and connect a new domain name and publish under the same hosting plan?
Thank you for your feedback. We will review this and update you.
Hello Ran,
We clicked the link https://www.healingtvglobal.com but it’s not opening on our end. Could you please confirm if the link is correct or share a working version so we can review it and get back to you with a solution?
Yes, you can disconnect your current domain and connect a new domain to your Vzy site.
Oh here’s the updated link below.
Thank you. We will review this and update you.