How to not renew my payment?

Help
1

my subscription ends at 17.7.24 and I like to NOT renew. I can’t find the option to cancel the auto renewal.

2

Hello Katherine_Medin,

Thank you for letting us know. We will review this and update you.

Best regards,
Vzy Team

3

Please provide your email and site name so we can review this and update you.

Best regards,

Vzy Team

4

katherinejmedina7@gmail.com
KM Philanthropy

5

Hello Katherine_Medin,

Thank you for the update. We are still reviewing this and we’ll update you.

Best regards,

Vzy Team

6

Hello Katherine_Medin,

We have canceled the auto-renewal for your subscription. On the 17th of July 2024, your site will be downgraded to the Free plan.

If you need any further assistance, please let us know.

Best regards,

Vzy Team

7

thank you. It would be nice if there was an option for users to cancel this themselves.

8

Hello Katherine_Medin,

Thank you for your feedback. We’ll consider your suggestion for users to have the option to cancel subscriptions themselves. Your input is valuable to us as we continue to improve our platform.

Best regards,
Vzy Team