Rendering discrepancies 😢

Help
1

I keep on having rendering problems all over the place ever since the “great blackout”. Here is an example
This is from backend:

2024-12-14_06-10-34
2024-12-14_06-10-342880×1508 339 KB

And this is the actual website published:
2024-12-14_06-10-51
2024-12-14_06-10-512880×1508 249 KB

what the hack

:cry: :sob:
@Christopher

2

Thank you for bringing this to our attention. Please try the following steps:

  1. Clear your browser cache.
  2. Log out of your Vzy account.
  3. Log back in and republish your site.

If the issue persists, kindly share your website URL and a screen recording showing the problem so we can review and resolve this for you promptly. Let us know how it goes!

3

Thank you @Christopher I tried what you suggested but the image keeps being out of phase with the backend preview

4

Thank you for letting us know! We will review this and get back to you with an update soon.

5

I had the same kind of issue, adding a new block to the bottom solved the issue (I don’t know why… But it worked for me hahaha)

6

That’s great to hear, Petaqui! Sometimes the simplest fixes can be the most effective—even if they’re a bit of a mystery! Glad it’s all sorted now. Let us know if you need help with anything else!

7

Hi Gabriele,

Thank you for following up and letting us know. We’ve reviewed the issue and made adjustments to resolve it. Please check your site again to confirm if the image now aligns correctly with the backend preview.

If you’re still experiencing the issue, kindly let us know so we can assist further.

Looking forward to your update!